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The Pursuit of Client Happiness : Bring in the Shadow Resource

Balu VOctober 13, 2022Perspectives0

Most people think a happy customer is a myth. However, it’s the emotion of happiness that usually drives customers to choose your brand over all else. While pursuing the hearts and minds of customers can seem daunting and challenging, it need not be so. With the help of shadow resources, organizations can: 1. Safeguard clients...

Quality Release – An Integral Part in Your Product Success

Balu VJune 17, 2022Perspectives0

Reading Time: 4 minutesWhat’s the first thing that comes to your mind after seeing the above products? Why do you think they failed miserably? What impact did that failure create on its customers? In today’s world, we all know how customer feedback and first impressions work and how quickly the tables turn when the quality...

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